IDpilot turns onboarding and offboarding into tracked workflows. AI drafts the plan, your technician approves it, and IDpilot carries it out in Microsoft 365, then reads every change back to confirm it landed. One console for all your client tenants.
Raise a starter or leaver in plain language, pick a role template, or copy access from someone already in the job.
AI drafts the full plan: account, licences, groups and the manual tasks. It only recommends. It never acts.
A named person approves the exact plan. Change one line and the approval is void, so what runs is what was signed off.
IDpilot makes the changes in Microsoft 365, reads each one back to confirm it, and logs the evidence.
Stop switching between admin centres and spreadsheets. IDpilot keeps each client separate and gives your team one queue across all of them.
See starters, leavers and open tasks across all your client tenants, then drop into any one client in a click.
Sensitive actions run as the signed-in technician, bounded by their own Entra role and your GDAP relationship with the client.
Every client starts with ready-made role templates. Tune licences and groups per client, or choose them per ticket.
"Same as Jo in reception" becomes a real plan: pick an existing user and IDpilot copies their licences and groups for review.
Laptops, door fobs, line-of-business apps: anything without an integration becomes an assigned task, chased by email.
A leaver report built from live directory data shows what access is left, so offboarding ends with evidence and licences come back.
Every privileged change in a client tenant travels the same five gates. None of them can be skipped, and every one leaves a record.
A live walkthrough: connect a tenant, raise a starter, approve it, and watch it verify.